The short version
We collect only what you send us directly. We don't run analytics, ad networks, or trackers of any kind. The only cookies on this site are strictly functional. The only third party that ever receives your data is Stripe, and only if you make a purchase.
What we collect, and when
We only receive information you choose to send us. We don't collect anything in the background.
Contact form
If you fill out our contact form, we receive the name, email, and message you enter. It's emailed to us and stored on our own mail server. That's it.
File uploads
If you send us a file through our upload page, we receive the file and the name, email, and any note you attach. Files are stored privately on our own server and aren't publicly accessible. We delete them once they're no longer needed for your project.
Purchases
If you buy something, the order details (name, email, items, amount) are stored on our own server so we can fulfill your order. Your card details are never sent to or stored on our server — see the Stripe section below.
Staff area
Our internal staff tracker is password-protected and used only by our own team. It isn't accessible to site visitors and doesn't collect anything from them.
The one third party we do use
We'd love to say "zero third parties," but one is genuinely necessary for payments, and we'd rather name it honestly than hide it.
Stripe — for payments only
When you make a purchase, payment is processed by Stripe, a certified payment processor. Your card information goes directly to Stripe and never touches our server — this is the industry-standard, secure way to handle payments. Stripe sets its own cookies and collects payment data only during checkout, under their own privacy policy. If you never buy anything, Stripe is never involved.
That's the only third party that ever receives your data. We use no advertising networks, no analytics providers, no social media trackers, and no content-delivery or tracking scripts.
Cookies
We use no tracking or advertising cookies — none. The only cookies that ever get set are strictly functional ones that the site can't work without:
- A session cookie for the shopping cart, so items you add stay in your cart across pages
- Stripe's own cookies during a payment checkout (set only if you initiate a purchase)
- A staff-area login cookie, only if you're a staff member logging in — not set for regular visitors
That's the complete list. No analytics cookies, no advertising cookies, nothing that profiles you or follows you elsewhere.
How long we keep things
We keep the information you send us only as long as we need it. Contact messages and project files are kept while we're working with you and removed afterward. Order records are kept for our business and tax obligations. You can ask us to delete your information at any time (see below).
Your rights
Under Canadian privacy law (PIPEDA) — and, for visitors in Europe, the GDPR — you can ask us to:
- Show you what information we hold about you
- Correct anything that's inaccurate
- Delete your information
- Explain how we handle it
Just email us and we'll take care of it. Because we hold so little to begin with, these requests are usually quick to honour.
Who to contact
Questions about privacy, or want your data accessed or deleted? Reach out directly:
Crowdata Canada
Email: info@crowdata.ca
Phone: +1 (289) 652-7058
Changes to this page
If we change how we handle data, we'll update this page and update the "Last updated" date at the top. Because we deliberately collect very little, changes should be rare.